You can set the subject and body of a notification in the subscription for the given notification.
To set notification subject and body
Tip Learn how to subscribe to notifications and see the list of default subscriptions.
You can use text and tokens (document variables which are bordered with double angle-brackets) to set the subject and the body of notification.
To enter text for the subject and the body of notification
To insert a hyperlink in the subject or body of notification
To enter tokens in the subject or the body of notification
Note Different types of subscriptions have different sets of tokens. For example, Overdue and Reminder subscription types have one set of tokens, while Entity changed subscription type has another set of tokens.
Task token includes a group of tokens that relate to the Task properties.
For example, if you click the <<Due Date>> token, the notification will show the due date value entered for the given task.
Reminder Description token shows the text entered into the Description box of Reminder Settings.
Subscription Code token shows the code of subscription for the given notification.
Subscription Name token shows the name of subscription for the given notification.
URL token shows the link to the related record.
Old and New tokens include a group of tokens that relate to entity properties: Old tokens show values before the changes, while New tokens show values after the changes.
For example, if you click the <<Old State>> token and the <<New State>> token, the notification will show both old and new values of the State property.
Content of Changes token shows the values of all modified properties.
Changes Summary token shows who made changes, when the changes were made, and what changes were made.
Comment token shows the text entered by users in the Comments box on the History tab.
Last Edited By shows the name of user who made the changes.
Time of Changes token shows date and time when the changes were made.
Type of Changes token shows whether the given entity record was Created, Modified, or Deleted.
Subscription Code/Subscription Name/URL tokens work the same way as tokens "Subscription Code", "Subscription Name" and "URL" described earlier in Reminder subscription tokens.